Growing up in the early sixties, my little German grandmother would take me to San Francisco on most weekends. We’d catch the N bus at High Street and MacArthur Blvd in Oakland and ride to the old Transbay Terminal. There we’d usually jump on a 38 Geary streetcar to the great stores of Union Square. But sometimes we would walk. On the way up Market Street I have distinct memories of occasionally seeing men who seemed determined to make themselves be seen and heard. They carried all manner of signs, often one atop the other on high poles, warning us about an array of imminent threats. Great and ominous conspiracies were proclaimed; often so complex they required many pages of signs written in very tight script. Imminent apocalypse was declared, corporate/government/ academic malfeasance revealed and urgent calls to action made. Often these guys would employ the technology of megaphones to amplify their message to the passing shoppers.
Even as a kid, seeing these guys walking alone up and down the street, swaying under the weight of the sign poles strapped to their waists, ignored by all but the most curious or naive tourists, I could put their message into a context clear even to a young child. At best they were lone messengers for lost or only imagined causes, at worse, they were just plain nuts. Even a little kid just learning English could see it.
Today, you don’t often see these guys anymore, but they’re still with us…they’re on the internet.
God bless Wikipedia…it saves me so much time…it beautifully summarizes, “The medium is the message” is a phrase coined by Marshall McLuhan meaning that the form of a medium embeds itself in the message, creating a symbiotic relationship by which the medium influences how the message is perceived.” Huh?? Stick with me…When the “medium” is a lone disheveled guy with a bunch of signs on poles, the message is perceived in a certain way, even by an uneducated little kid. Take that very same message, verbatim, and put it in a blog or on a website, and blammo, it transforms.
So the not too subtle point I’m getting to here is that the content of messages which in past times would have been more easily rejected hasn’t gone away or even changed much…what has changed is the medium. And as the medium changed, so too, therefore, have our perceptions and reactions to these messages. We have a much harder time discerning the difference between wacky claims and scientific evidence in a world where one website looks much like another. Blogger A can appear much like blogger B. This is manifested in so many subtle and yet potentially insidious ways. Folks who would never have gotten the time of day from the media are now quoted as “balancing” news sources simply because they are found easily on the web. Ideas that have no basis in science, that have been repeatedly debunked and that confound reasonable analysis get traction and take on a life. Sometimes, this “life” takes the form of only amused curiosity or incessant repetition….other times, it actually impacts public policy or the health of individuals.
So while the words of the messages are the same, the simple act of placing them in the medium of the internet transforms their perceived meaning. What to do? A few suggestions….
First, frankly, you might like to start with yourself. How are you represented on the medium of the internet and how does that impact your perceived message? Personally, when I see blogs or posts under anonymous monikers such as “AngryGuyForTruth” or “YogaDreamSeeker” I usually give them the credence of the guy with the signs. What if we all used our real names and put our pictures next to our comments? I can tell you for me it certainly has the effect of making me choose my words and sources more carefully. Give it a try, you might be pleasantly surprised, and I’m guessing we would all benefit.
Second, try this…the next time you read a controversial claim made by a legitimate sounding source, satellite Google map their address. I did this recently for an “Institute” that publishes voluminous and very sciency sounding expert reports on the web. The “Institute’s” authors and experts have titles and resumes that seem legitimate, and have been cited as authoritative sources. Turns out the “Institute” in question is housed in a small building on a dirt road in rural Oregon. Again, seeing this, like seeing the guy on the street, changes one’s perception of the message.
Finally, try changing up your sources to get new perspectives. Frankly, the longer I stare at my self- selected twitter feed, the more all the tweets start to read like they were written by the Onion. Not sure what this means, but it can’t be good. Challenge yourself to seek new sources to confirm or reject the blast of incoming messages, and then look behind them. See any sign-toting guys shouting through megaphones?
The medium of the internet, amplified and accelerated by social media, has materially changed the message of our friends with the stack of handwritten signs on poles. It can also create the perception that there are more of them, and it enables them to find each other and form communities, which can have the effect of further amplifying their message. As a result, their message, in past times better understood and therefore dismissed, has new sway.
So I think we all can challenge ourselves to pay closer attention to the messengers and discern the role of the “medium” of the internet in how we accept or reject their viewpoints. I know we can do better than we are now. So, what do you believe?
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